Service 06 / 15 · Burbank, CA
Virus & Malware Removal
Pop-ups, a browser that goes to the wrong pages, fake security alerts or a computer that suddenly crawls — we remove the infection completely and close the door it came through.
- Starting at
- $99
- Turnaround
- Same day to 1 day
- Warranty
- 30-day re-infection guarantee

Sound familiar?
Signs you need virus & malware removal.
Bring it in for a free diagnostic — you'll know exactly what's wrong and what it costs before any work begins.
- 01Pop-ups and fake virus alerts
- 02Browser homepage keeps changing
- 03Computer suddenly very slow
- 04Unknown programs at startup
- 05Friends receive spam from your email
- 06Files renamed or locked
How we do it
Our virus & malware removal process.
- Step 01
Offline scan
We scan from a clean environment so malware can't hide from the tools.
- Step 02
Removal
Infections, adware, rogue extensions and persistence entries removed by hand.
- Step 03
Hardening
Updates, browser reset, security settings and a sensible antivirus set up.
- Step 04
Account check
Guidance to secure email, banking and social accounts that may be exposed.
Included
What every job includes.
Windows 10 & 11 · macOS · Chromebook
- Offline multi-engine scan
- Manual startup and browser cleanup
- Windows / macOS updates
- Backup of personal files before cleaning
- 30-day re-infection guarantee
Questions
Virus & Malware Removal FAQ.
Will you delete my files?
No. We back up your personal files first and clean the system without reinstalling unless it's truly necessary — and only with your approval.
Someone called saying my computer has a virus — is it real?
Almost certainly a scam. Hang up, don't let them connect remotely, and bring the computer in if you already did.
Can you recover ransomware-encrypted files?
Sometimes, from backups, shadow copies or known decryptors. We evaluate it honestly before any work.
Request a repair
Tell us what's going on.
Describe the problem and we'll reply within one business day with next steps and a ballpark price.
- Monday – Friday9 am – 7 pm
- Saturday10 am – 5 pm
- SundayClosed
Related
Often needed together.

Tune-Up & Internal Cleaning
Dust removal, fresh thermal paste and a software tune-up for a quieter, faster PC.
Details
Data Recovery
Recover photos, projects and documents from failed drives, SSDs and laptops.
Details
Business IT Support
On-site and remote IT for small businesses, studios and home offices.
Details